Frequently asked questions

In order to download and print your receipt, you need to log in and click on the 'Account Home' link in the top right hand corner.

When you see a link named 'Purchase History', you will be taken to all your previous receipts of payment.

You will be presented with a page containing all previous receipts. From here you can click on each receipt to download and print.

When you register, there is an option for payment using PayPal, Direct Debit Cheque or Money Order.

To subscribe to the Teach This website, you need to go to this page:

https://www.teachthis.com.au/subscribe and follow the steps.

If you need further assistance, feel free to contact our customer support team at support@teachthis.com.au. We'd love to speak with you.

Login to your account.

http://www.teachthis.com.au/account

Then click on this link: Change Primary Plus Homework Year Levels

You will be presented with a screen for you to select two grades.

Make the necessary changes.

Click on the Submit button.

To purchase additional grade levels: https://www.teachthis.com.au/subscribe/purchase-grades-levels

Don't worry your account will be activated shortly. When you take our 2018 EOFY offer it requires our team to go through and activate your membership. This can take around 24-48 hours.

This happens when you haven't selected the grade levels you would like or the unit plan you are trying to download belongs to another grade level. You can change your grade level at the following page https://www.teachthis.com.au/account/year-level-homework

You can buy these here:

https://www.teachthis.com.au/teacher-planner/extras

Not to worry, they are on their way!

This year we will be sending your extras in a separate order. They won't arrive at the same time as your planner but they shouldn't be too far behind.

We do provide homework sheets for teachers to use on every week of the school year. Unfortunately it is not possible to access the homework contracts that we previously listed. Homework sheets are available for approximately 4 weeks at a time, so it is important that you download them when available.

New homework sheets are added on a weekly basis throughout each school term.

Access to Australian Curriculum linked homework that is available in Term Booklets with Answer Sheets for individual grades 1-6 at a cost of $15/grade, is available for our Primary Plus membership. Primary members can upgrade from their Account Home page, or our Homework section.

New content is constantly being added to Teach This, with thousands of new pages added each school year. We encourage our members to contact us with any specific requests for new content or classroom challenges in which they require assistance developing resources.

Primary + Unit Plans memberships can access homework in the style of either grid or booklets (with answer guides). We also provide our Big Brain Builder series for those students who require additional challenges. Our homework is aligned to the Australian Curriculum. We also have an older homework style for Lower, Middle and Upper Primary homework. Lower is most suitable for Foundation Year. 

When you have forgotten your username or password you can use our password retrieval tool.

Enter your email address to receive an email allowing you to reset your password.
 

If you do not receive the email within 5-10 mins, it is likely that the email has been blocked by your email provider. Please check the Junk mail folder and Spam folder.

To avoid this problem, add our email addresses to your safe list. The email addresses to add are:

newsletter@teachthis.com.au

support@teachthis.com.au

This problem is easily fixed.

1. Sign In to your account  
2. Go to your 'Account Home' page using the 'Account Home' link. 
3. You will see an option titled "Edit Details".

Via this link, you can change your email address and many other personal details.

Just click on this link and follow the instructions outlined for your particular setup:
http://www.teachthis.com.au/download 

For further assistance please view our Instructional Video on how to download and print a resource.

All resources on the Teach This website are created using Adobe Professional with a security certificate embedded within.

We have worked extremely hard to ensure there is no possibility of downloading corrupted or virus infected files from the Teach This website.

Just click on this link and follow the instructions outlined for your particular setup:
http://www.teachthis.com.au/download 

How to check that you have the right/compatible version of Adobe Reader:

1. Open Adobe Reader.
2. On the menu bar, click on 'Help'
3. Scroll down and click on 'About Adobe Reader ...'
4. A box will open and you will be able to read the version number.
5. This should be 'Version XI or 11' Click on the box to close.

The latest viewer - version XI can be downloaded from here: http://get.adobe.com/reader

1. Save to desktop
2. Close all open programs and web browsers
3. Install Adobe Reader (You may need to restart your PC after installing the Adobe Reader program).

Important: Make sure that before you install the reader that you have closed your web browser and all open programs. If you require further assistance please view our Instructional Video How to download and print a resource

Just click on this link and follow the instructions outlined for your particular setup:
http://www.teachthis.com.au/download 

Download Adobe Reader, which can be downloaded from here: http://www.adobe.com/products/acrobat/readstep2.html

1. Save to desktop

2. Close all open programs and web browsers

3. Install AdobeReader (You may need to restart your PC after installing the Adobe Reader program).

Note: Older versions Safari are not compatible with Adobe Reader

Link: http://support.apple.com/downloads/#internet

Look for Safari 5.1.7 or later

Click on Download.

Or Use Chrome http://www.google.com/chrome?platform=mac

All new files will only be opened with Adobe Reader version XI (11) or above

How to check that you have the right/compatible version of Adobe Reader:

1. Open Adobe Reader.

2. On the menu bar, click on 'Help'

3. A box will open and you will be able to read the version number.

4. This should be 'Adobe Reader Version XI' 

The latest viewer - version XI (11) can be downloaded from here:

http://get.adobe.com/reader

For Windows

 Users click Here: http://www.google.com/chrome/index.html 

Open a new tab, type about:plugins in the address bar

Then look for one named Adobe Reader 11  Then click Enable

Then look for Chrome PDF Viewer Click Disable

For a visual display of what to do, click on the following link: http://www.teachthis.com.au/old/Chrome.jpg

This should fix the issue you are having.

chrome://downloads/

We would be more than happy to assist you with removing your account. Please note that accounts that still have an active membership cannot be deleted.

To start the process, send us an email using our Contact Us page.